Shipping policy
Shipping Policy
Thank you for shopping with Plata Di Mare Swimwear. Below you will find our shipping guidelines and important information.
1. Processing Times
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Times & Costs
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Canada & USA: 3–7 business days.
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International Shipping: 7–14 business days (depending on destination and customs).
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Shipping rates are calculated at checkout based on your location.
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We also offer express shipping options at an additional cost.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
4. Customs & Duties
International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. Plata Di Mare Swimwear is not responsible for delays caused by customs.
5. Incorrect Addresses & Failed Deliveries
Please ensure your shipping address is entered correctly. We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at platadimarecan@gmail.com so we can assist you.
7. Questions
For any shipping-related questions, reach out to us at platadimarecan@gmail.com.